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(762) 252-5919Marietta, GA 30064
Contact Novak Lock & Security Marietta - Free Locksmith Estimate in Marietta
Call us at (762) 252-5919 and you’ll reach a live coordinator who can book your free estimate today. We’re not going to hard-sell you on anything you don’t need. You’ll get a straight answer about what’s wrong, what it’ll take to fix it, and what it’ll cost - all before we send anyone out. Same-day appointments are usually available across Marietta when you call during our operating hours.
What Happens When You Call
Step 1: We answer and listen. A live coordinator picks up, asks what’s going on with your lock, key, or security system, and checks availability. No phone tree, no hold music for ten minutes. We’ll tell you honestly whether it’s a quick rekey or something that needs a technician to assess in person.
Step 2: We schedule your assessment. If we need eyes on the job, we book a time that works for you. You’ll get a real arrival window, not “sometime between 8 and 5.” Our technician’s name goes on your appointment, and you’ll get a text when they’re on the way.
Step 3: You get a written estimate. The technician arrives, diagnoses the issue, and hands you a flat-price, written scope before any work begins. This is Clause 1 of the Haven Standard - the price we quote is the price on the invoice, and the technician is not permitted to change it on the doorstep.
Step 4: We complete the work and document it. Once you approve the estimate, we do the job. You’ll receive photos and a record of what we found and what we did. Payment is due only when you’re satisfied, and you’ll have documentation for your records or your insurance.
Why Marietta Homeowners Call Us First
- We know Marietta’s neighborhoods and their quirks. From the historic homes near Marietta Square with their original Baldwin mortise locks to the newer builds in East Cobb with Kwikset SmartKey systems, we’ve worked on them. That local familiarity means faster diagnosis and fewer return trips.
- Every pro working under our name is required to hold the license and insurance Georgia requires. We verify it before they ever represent Novak Lock & Security. Their license number is on your invoice, and our documentation system tracks every job.
- Transparent pricing with no hidden fees. The estimate you approve is the full price. No call-out surcharge added on arrival, no “service fee” that mysteriously appears, no upsell once we’re inside. Clause 1 applies to every call, every time.
- Our workmanship is backed by the Haven Standard. Every job leaves a documented record - photos, readings, what we found, what we did. If something isn’t right, we fix it. That standard has applied to 60,000+ locks, keys, and systems since 2002.
Our Service Area Around Marietta
We serve Marietta directly, with typical response times of 30-45 minutes to most in-city neighborhoods. Kennesaw and Sandy Springs are usually within an hour. Acworth, Roswell, and Dunwoody are regularly on our route. We also work in Atlanta, Alpharetta, Dallas, Douglasville, Decatur, and Norcross - call and we’ll give you an honest estimate of arrival time based on current traffic and job volume.
Not sure if you’re in our range? Call anyway. If we can’t get to you promptly, we’ll tell you straight. No point in promising what we can’t deliver.
Frequently Asked Questions - Booking & Estimates
Yes, the in-person assessment and written estimate are free. We do not charge a call-out fee or trip charge to diagnose your lock or security issue. The only cost is the work you approve. Call (762) 252-5919 to schedule yours.
Same-day appointments are usually available when you call during our operating hours. Actual arrival depends on your location in Marietta, current traffic on I-75 or the East-West Connector, and how many jobs are already scheduled. We’ll give you a real window, not a guess. Call (762) 252-5919 to check today’s availability.
No. Our flat-rate pricing applies during all operating hours, including Saturday and Sunday. We do not add weekend or evening surcharges. The price on your written estimate is the price on your invoice, regardless of when we do the work.
Know your address, a brief description of the problem, and the brand of lock or hardware if you can see it - Kwikset, Yale, Medeco, or otherwise. Photos help if you can text them. If you’re locked out, confirm you have ID that matches the address or lease. This lets us quote accurately and arrive prepared.
We accept cash, check, and all major credit cards. Payment is due upon completion of the work, after you’ve reviewed the documentation and confirmed everything is correct. We do not require deposits or upfront payment for residential locksmith services.
Call or Request a Callback
(762) 252-5919
Monday-Friday: 7:30 AM - 8:00 PM
Saturday-Sunday: 8:30 AM - 8:00 PM
No pressure, no obligation. We’ll answer your questions, give you an honest sense of what the job involves, and schedule a free estimate if it makes sense. If now’s not the right time, that’s fine too.
Written by Daniel Novak, Owner at Novak Lock & Security Marietta, serving Marietta and surrounding communities since the local branch opened under the Novak Lock & Security brand.