Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Why Marietta Homeowners Choose Kwikset Locksmith
Novak Lock & Security provides Marietta Kwikset service including independent repair, rekey, and installation across the city, with technicians who carry genuine Kwikset OEM parts and SmartKey pin kits on every van. We quote a firm price on the phone before dispatch, and that price is contractually locked under Haven Standard Clause 1 - the technician cannot change it at your door. Call (762) 252-5919 for a written estimate.
Kwikset hardware sits on more Marietta entry doors than any other brand, from the 1960s ranch homes off Roswell Road that still run original Tylo knobs to the East Cobb builds where SmartKey deadbolts and Halo smart locks are standard issue. We work on Kwikset products every week, so we know how the SmartKey slider block fails after a bad DIY rekey, why the 660 series bolt binds on swollen summer frames, and which aftermarket cylinders outlast factory parts in this humidity. We’re not authorized by Kwikset. We’re an independent shop that happens to see more of their hardware than any other brand in Cobb County.
Why Trust Novak Lock & Security Marietta for Your Kwikset Locksmith?
Daniel Novak, our owner and lead technician, grew up in Culver City, California, trained through the locksmithing program at West Los Angeles College, and relocated east to build this business. He and our crew have spent years servicing properties across Marietta, including commercial accounts near the Town Center area on Barrett Parkway, and we also offer our Commercial Locksmith services for businesses of all sizes. Daniel is methodical about diagnosis - he identifies the exact cylinder, pin stack, or actuator at fault before quoting a number, not after. The name on the invoice is the same name on the van. That’s the whole argument.
We carry genuine Kwikset OEM cylinders, tailpieces, and SmartKey pin kits, plus quality aftermarket options where they outperform the factory part. Our technicians are background-checked, uniformed, and work to The Haven Standard, the same documented quality framework applied across all ten Haven brands. Every visit produces a documented photo record left with the customer at job completion. Since 2002, we’ve installed or serviced over 60,000 locks, keys, and systems - every one with a written price before we started and a documented record when we left.
Our 365-Day Done Right Promise applies to every Kwikset job: if it’s not done right, we make it right. No exceptions.
Common Kwikset Locksmith Problems We Fix in Marietta
- SmartKey cylinders that stick or refuse to turn after multiple rekeys. The Kwikset SmartKey system (Signature Series deadbolts and entry knobs) uses a sidebar and slider block that wears with each rekey cycle. In Marietta, we regularly see units that have been rekeyed four or five times by homeowners or landlords, until the slider block no longer seats cleanly. The key turns partway, catches, or locks the user out entirely. We disassemble the cylinder, inspect the sidebar springs for fatigue, and either rebuild with a fresh SmartKey pin kit or replace the cylinder if the housing is wallowed out.
- Tylo and 400 Series knobs where the key spins freely without throwing the latch. These entry sets use a pin-tumbler cylinder driving a spur gear into the latch mechanism. After fifteen or twenty years of use - common in Marietta’s 1960s and 1970s ranch stock - the pin stacks wear down so far that the key no longer lifts them to shear line, or the spur gear strips internally. The key rotates 360 degrees. The door doesn’t open. We diagnose whether the failure is in the cylinder (rebuild or replace) or the latch mechanism (replace the full knob set).
- 660/665 series deadbolt bolts that bind in the strike plate. Marietta’s summer humidity swells wood door frames, especially on older homes with original jambs. The Kwikset 660 single-cylinder deadbolt throws a one-inch bolt, but if the frame has shifted even an eighth of an inch, the bolt scrapes the strike plate lip instead of seating fully. Many homeowners replace the entire lock when the real problem is frame alignment and an undersized strike plate. We check bolt throw depth, shim or reposition the strike, and upgrade to a heavier plate with longer screws when the jamb is soft.
- Kevo and Halo smart locks dead after battery replacement or firmware reset. Kwikset’s smart lock lines - Kevo (Bluetooth) and Halo (Wi-Fi) - occasionally lose their programming when a user swaps batteries without following the factory sequence, or after a failed app update. The lock becomes unresponsive to keypad, phone, or key. We factory-reset the unit, re-pair it to the customer’s network, and test all entry methods before leaving. In some cases, a failed firmware update bricks the wireless module; we replace the module rather than selling the customer a whole new lock.
- Back and garage door cylinders seized after hard freezes. Marietta’s occasional winter ice storm hits locks that see daily use less than front door hardware. Kwikset 400 Series and 660 cylinders on secondary doors collect condensation through worn seals, then freeze solid. The key won’t insert or turns with enough resistance to snap. We thaw the cylinder carefully, lubricate with graphite (never oil, which gums up in humidity), and replace the cylinder if internal corrosion has pitted the pins.
Kwikset Parts & Our Repair-vs-Replace Approach
We stock genuine Kwikset OEM cylinders, SmartKey pin kits, tailpieces, and latch assemblies on every van. We also carry quality aftermarket cylinders from reputable manufacturers where they outlast the factory part at a lower price point - a $28 aftermarket cylinder in a rental property’s 400 Series knob often makes more sense than a $65 OEM unit.
If a Kwikset 660 deadbolt body is sound and the bolt isn’t bent, we rebuild it. New cylinder, new strike plate, longer screws into the stud. If the housing is cracked from overtightened installation or the bolt is twisted from forced entry, we replace the full deadbolt. Same decision tree for SmartKey units: slider block failure gets a rebuild; cracked cylinder housing gets replacement. We explain which path we’re taking and why before we touch a screw.
All parts pricing is quoted in writing before work starts. Call (762) 252-5919 for an exact figure.
Our Kwikset Service Process - Step by Step
- 1
Diagnosis. We identify the exact Kwikset series and the failure mode. SmartKey or standard pin-tumbler? Model number on the face? When did the symptom start? For smart locks, we check battery voltage, app connectivity, and firmware version before assuming hardware failure.
- 2
Written scope and price. The technician documents the finding, specifies the part (OEM or aftermarket, with reasoning), and states the full price. Haven Standard Clause 1: the price on the phone is the price on the invoice. No additions on arrival.
- 3
Repair or install. We perform the work on-site. For rekeys, we cut keys on our duplicator and verify operation. For deadbolt installations on Marietta’s older ranch homes, we check whether the door was pre-bored for a deadbolt or needs fresh boring and reinforcement.
- 4
Testing. Every key is tested five full turns. Smart locks are tested via keypad, app, and physical key. Bolt throw depth is measured against the strike plate.
- 5
Documentation and warranty. We leave a photo record of the completed work and a written warranty under our 365-Day Done Right Promise. The invoice matches the quoted price exactly.
Kwikset Products We Service & Install in Marietta
While we also provide Kwikset Locksmith in Sandy Springs, GA, we work on the full Kwikset residential line here in Marietta: SmartKey Signature Series deadbolts and entry knobs (including the 980, 985, and 988 series); 660 and 665 series single and double-cylinder deadbolts; 400 Series and Tylo entry knob and lever sets; Kevo (1st and 2nd generation) and Halo/Halo Touch smart locks. We stock cylinders, pin kits, tailpieces, and latch assemblies for same-day repair on all of these. For smart lock installation, we verify door thickness (1-3/8″ or 1-3/4″), backset (2-3/8″ or 2-3/4″), and bore diameter before quoting, since Marietta’s older stock often needs boring or adapter plates.
We Also Service These Brands
We’re not a single-brand shop. We carry Schlage cylinders and deadbolts for customers upgrading from entry-grade to ANSI Grade 1, and we perform factory-authorized work on Medeco high-security cylinders (locks that cannot be picked or bumped by standard tools) for Marietta commercial accounts and homeowners who need key control. Same written price, same documentation, same Haven Standard.
FAQs - Kwikset Locksmith Service in Marietta
Is Novak Lock & Security Marietta authorized by Kwikset?
No. We are an independent Kwikset service provider, offering Kwikset repair in Kennesaw and Marietta, but not affiliated with or endorsed by Kwikset Corporation. We use genuine Kwikset OEM parts and quality aftermarket alternatives based on what will last longest for your specific application, not based on brand requirements. Call (762) 252-5919 to discuss your lock.
Do you use genuine Kwikset/OEM parts?
Yes, we stock genuine Kwikset cylinders, SmartKey pin kits, and tailpieces. We also use quality aftermarket parts where they outperform or outlast the factory equivalent at lower cost. We tell you which we’re using and why before starting work.
How long does Kwikset service take?
Most rekeys and cylinder replacements take 20-40 minutes. Smart lock installation or troubleshooting runs 45-90 minutes depending on network setup and whether the door needs fresh boring. We quote time along with price.
What Kwikset models/series do you cover?
SmartKey Signature Series, 660/665 deadbolts, 400 Series and Tylo knobs, Kevo and Halo smart locks. If you have a model not on this list, call (762) 252-5919 - we’ve likely worked on it.
Will service void my Kwikset warranty?
Kwikset’s warranty covers defects in manufacturing, not wear or improper rekeying. Our independent service does not extend or void manufacturer warranty. If your lock is within Kwikset’s warranty period and has a factory defect, we can advise whether the issue is covered and document our finding for your claim.
How much does Kwikset locksmith service cost in Marietta?
Kwikset rekeying typically runs $19-$29 per cylinder, with a service call fee that varies by time and location. Cylinder replacement ranges $45-$125 depending on OEM vs. aftermarket and whether the full deadbolt needs replacement. Smart lock installation starts around $150-$250 including labor and network setup. We quote the full price on the phone before dispatch, and that price appears on the invoice unchanged. Call (762) 252-5919 for an exact quote - estimates are free.
Book Your Kwikset Service in Marietta, GA
Call (762) 252-5919. A live person answers 24/7. We’ll ask about your Kwikset model, the symptom, and your location in Marietta, then quote a firm price in writing. The technician arrives with parts, documentation, and a uniform. The price on the phone is the price on the invoice. Haven Standard Clause 1. No exceptions since 2002.
Written by Daniel Novak, Owner at Novak Lock & Security, serving Marietta since 2002.